Privacy Policy

Effective January 1, 2026

Reliable Castle Rock Insulation Services, insulationcastlerock.com, service@insulationcastlerock.com

What this policy covers

This policy explains how Reliable Castle Rock Insulation Services handles the information you share with us through this website, by phone and by email. We're an insulation contractor in Castle Rock, CO, and we collect only what we need to answer your questions, schedule an estimate and do the work you ask for.

It applies to every page of our site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our About page has that.

Information we collect

When you fill out our contact form, we receive what you type into it. That usually means your name, phone number, email address, the address of the home or building, and a description of the job, such as a drafty room or an attic you want checked.

When you call or email us, we keep the details you give us so we can follow up and prepare your estimate.

When you browse the site, some information is collected automatically, such as your browser type, the device you're using, the pages you visit, how long you stay and the site that sent you here. This comes from cookies and similar tools, which are small files your browser stores so a site can remember visits and count traffic.

We don't ask for payment card numbers, Social Security numbers or other sensitive financial details through this website.

How we use your information

We use what you send us to reply to your request, set up an estimate, schedule and complete the work, and keep a record of the job in case you have questions later.

We use site traffic information to see which pages people find useful and to fix anything that isn't working, so the site stays easy to use on a phone or a computer.

We don't sell your personal information, and we don't rent or trade it to other companies for their marketing.

Who else sees it

Our contact form runs through an outside form service, so what you submit passes through that provider before it reaches us. Site analytics and hosting work the same way, through service providers that handle data on our behalf to keep the site running.

We share information beyond that only when we have to, such as to comply with the law, respond to a valid legal request, or protect our customers, our crew or our business.

Cookies and how to control them

Most browsers let you block or delete cookies in their settings. The site will still work if you do, though some features that remember your visit may not.

Blocking cookies doesn't affect your ability to call us or send the contact form.

How long we keep it

We keep estimate requests and job records for as long as we need them to serve you, answer questions about work we've done and meet our business and legal record-keeping needs. When we no longer need them, we delete them or keep them in a form that no longer identifies you.

Site traffic information is kept by our analytics tools for their standard retention period and is used only in summary form.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it if it's wrong, or ask us to delete it. We'll do that unless we need to keep a record for a legal or business reason, and if so we'll tell you why.

You can ask us to stop contacting you at any time, and we will. Depending on where you live, you may have other rights under your state's privacy laws, and we'll honor those requests as the law requires.

Children's privacy

This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.

Keeping your information safe

We take reasonable steps to protect what you share with us, and we limit access to the people who need it to do the job. No website or email system is completely secure, so please don't send sensitive financial details through the form or by email.

Changes to this policy

We may update this policy when our tools or practices change. The current version is always the one posted on this page, and continuing to use the site means you accept it.

Questions or privacy concerns

If you have a question about this policy, want to make a request about your information, or think something wasn't handled right, call us at (720) 408-0974 or send a message through our contact page. Tell us what you need, and we'll look into it and get back to you.